Frequently Asked Questions

  • If you ordered your tickets to “Print at Home” you will have received a confirmation email within minutes of completing your order with a button inside that says “View Tickets”. This link will open in a new tab and will allow you to print your tickets on your home printer, or add them to your mobile wallet. If you can’t find your confirmation email, please reach out to us and we can resend it to you.

    If you can’t find your tickets and want them to be at Will Call, please let us know and we can update the order delivery method.

    To get in touch, please email contact@venturamusicfestival.org or call the office: 805-648-3146.

  • Due to the small nature of our organization, we are not able to offer refunds on standard ticket sales. If you cannot attend a show for which you have tickets, contact us at least 24 hours prior to the date of the performance to arrange one of the following options:

    1. Transfer of tickets to an alternate performance of the current season.

    2. Ticket credit toward any performance in next year’s season.

    3. Ventura Music Festival is a 501(c)(3) non-profit organization and the cost of tickets can be accepted as a tax-deductible donation. A letter for tax purposes will be provided to you.

    To get in touch, please email contact@venturamusicfestival.org or call the office: 805-648-3146. Thank you for your understanding.

  • Concerts are held at a variety of venues in Ventura, Oxnard, and Ojai. Please visit the event page for the concert you are attending where you’ll find the venue name, address, and any other important information.

  • Tickets can be purchased online using the button in the top right of our website header, or by clicking the ticket button on any event page. You can also call the VMF office phone and leave a message: 805-648-3146, or email us.

  • Box Office opens for ticket sales/will call one hour before concert start-time.

  • Latecomers are seated at appropriate performance intervals so as to limit disturbance to others.